FAQ

FAQs

Find your answers faster in our popular FAQs topics

  • What is a bank account?

    A bank account is a secure place to store your money. It allows you to deposit and withdraw funds, earn interest, and perform transactions such as sending or receiving payments.

  • How do I activate my card?

    Once you receive your card, simply follow the instructions sent to your email or included in the package. If you need help, contact our customer support team for assistance.

  • How do I change my password?

    Log in to your online banking dashboard, go to your profile settings, and select "Change Password". For security, choose a strong password and avoid using the same password across other platforms.

  • How do I transfer funds to another account?

    Sign in to your online banking account, select “Transfer Funds,” enter the recipient’s details, and follow the on-screen steps. You’ll be prompted to confirm the transaction before it is processed.

  • Is my money safe with Veritas Bank?

    Yes. Veritas Bank uses advanced encryption, secure authentication, and fraud monitoring systems to protect your money and data at all times.

  • What types of accounts can I open?

    You can open personal savings accounts, current accounts, and business accounts. Each type is tailored with features that suit your financial needs.

  • Are there any monthly maintenance fees?

    Veritas Bank believes in transparent banking. We do not charge hidden fees. Any applicable charges will be clearly outlined when you open your account.

Drop Us a Message for Any Query

Have a question or need assistance? Our team is ready to help you with anything related to your account, services, or support. Just send us a message — we’ll respond as quickly as possible.