Introduction

Veritas Bank is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services through our website, mobile app, or physical locations.

Credit Reporting Policy

We may share customer credit-related information with licensed credit bureaus and regulatory agencies in accordance with financial regulations. This is necessary for loan processing, account review, and compliance purposes. Your information is only shared where legally required or with your explicit consent.

1. Credit data is used solely for credit evaluation and regulatory reporting.
2. All reports to credit bureaus are verified for accuracy and completeness.
3. You may request access to your credit report and correct discrepancies.
4. We do not share credit information with third parties for marketing purposes.

Data Protection Policy

Your personal data is stored securely and processed in compliance with data protection laws, including NDPR and GDPR where applicable. We implement administrative, technical, and physical security measures to protect your data from unauthorized access or misuse.

Personal Data We Collect

We may collect the following personal information:

• Full name and contact details
• Identification documents (e.g., passport, driver’s license)
• Account numbers and transaction history
• Device and browser information when accessing our digital services

What We Use Personal Data For

Your data enables us to provide you with secure, personalized, and legally compliant services. We use your information for the following purposes:

1. Opening and managing bank accounts
2. Processing payments, loans, and transfers
3. Monitoring transactions to detect fraud and ensure security
4. Communicating updates, alerts, and promotional offers (with consent)

Security Information

Veritas Bank uses industry-standard encryption, secure servers, firewalls, and strict access control to safeguard your personal and financial data. Our staff undergoes regular training on data privacy, and we conduct periodic security audits to ensure ongoing compliance.